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Crypto Regulation

UK Crypto Users Filed 10,092 Bank Complaints Over Payment Blocks, SWC Says

UK consumers submitted 10,092 complaints through Stand With Crypto’s online tool between May and August over banks restricting crypto purchases, involving 9,800 users across all 650 parliamentary constituencies. Lloyds Banking Group, including Halifax and Bank of Scotland, drew 2,297 complaints, about 23% of the total, followed by Barclays with 1,569 and NatWest Group with 1,278. SWC cautioned the complaints came from consumers who actively used its tool and are not a representative survey of bank customers.

Original source

AI take

The constituency-wide spread and the concentration of complaints against Lloyds, Barclays and NatWest suggest payment blocking is a systemic friction rather than an isolated branch-level issue, which gives the campaign a political map to work with. The caveat that these are self-selected users of SWC's tool matters: the figures measure engagement with a grievance, not the underlying rate of blocking. The open question is whether this complaint volume translates into regulatory or parliamentary scrutiny of bank de-risking, or remains a pressure-group dataset that lenders dispute.

Generated by AI for reference only.

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