TREE NEWS update: Nu Holdings (Nubank) has suspended cryptocurrency deposits and withdrawals in Brazil after a problem with an external service provider, the fintech said in a statement on Friday. The company said all assets and information are protected and the issue is unrelated to its own infrastructure, without naming the partner or the number of affected customers. Other crypto products are operating normally. Nubank has about 120 million customers in Brazil.
Nubank Halts Crypto Deposits and Withdrawals in Brazil Due to Third-Party Provider Issue
The suspension highlights how operational continuity at a major fintech can hinge on a single external provider, leaving Nubank's large Brazilian customer base temporarily unable to move crypto assets even as other products function normally. The lack of disclosure on the partner's identity or the number of affected users makes it difficult to gauge the incident's scope. Whether Nubank names the provider and how quickly deposit and withdrawal services are restored are the key details to watch.
Generated by AI for reference only.
Share on WeChat
Open WeChat → Scan → then tap "…" to send to a chat or Moments.
Tap "…" in the top-right corner to send to a chat or share to Moments.