TREE NEWS update: Apple customer service said the iPhone Duo has not yet opened for pre-order in mainland China and that online reviewers’ testing of a single device is ‘one-sided,’ after filmmaker Tim of Media Storm reported the foldable running noticeably hot below the camera during video recording and high-load use, calling it among the hottest phones he has tested. Apple said new devices may need a three-to-five-day adjustment period and offered hardware checks via its technical team and retail stores.
Apple says iPhone Duo heat complaints based on ‘one-sided’ single-unit tests
Apple's response reframes a reviewer's heat complaint as a methodological dispute, leaning on the pre-order timing and a claimed adjustment window rather than addressing the thermal reading directly. That matters because the foldable's reception in mainland China will be shaped by early hands-on impressions before official sales begin, and Apple is asking observers to weight its own testing over independent single-unit results. Whether the adjustment-period explanation holds up under broader, multi-unit testing is the open question.
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