TREE NEWS reports: ServiceNow reported third-quarter revenue of $4.11 billion, slightly above the $4.09 billion consensus, with subscription revenue of $3.99 billion, up 21% year over year. Adjusted earnings per share came in at $1.00, below analysts’ $1.02 estimate, and the company’s fourth-quarter guidance missed expectations. Shares fell as much as 14% in after-hours trading as the sales outlook renewed concerns about AI’s impact on the software industry.
ServiceNow Q3 revenue $4.11B, shares fall over 14% after hours on weak guidance
The gap between a modest revenue beat and a double-digit after-hours selloff shows how little tolerance the market now has for software names that miss on forward sales, even with subscription growth still above 20%. The reaction is less about this quarter's numbers than about what the guidance implies for enterprise software budgets at a moment when AI spending is being reallocated. The read-through matters for the broader SaaS complex, not just ServiceNow. Whether the fourth-quarter outlook proves conservative or marks a genuine demand shift is the open question.
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