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Kao Says SOFINA Not Leaving China Despite Tmall, Douyin Store Closures

Kao Group’s SOFINA brand will close its flagship stores on Douyin and Tmall on Dec. 1, 2026, ending product sales through those channels, the brand announced. Kao said on Nov. 4 that the closures reflect a brand strategy upgrade and operational adjustment and do not mean SOFINA is exiting the Chinese market. The brand will consolidate online operations around cross-border e-commerce channels.

Original source

AI take

The distinction between retreating from China and retreating from Chinese platforms is the real story here: SOFINA is keeping a China presence but shifting its online weight to cross-border channels, which changes the fulfilment and pricing backdrop for its local partners and distributors. For Kao, this reads as a portfolio and channel-quality decision rather than a market exit, and it lands as foreign consumer brands keep recalibrating their domestic platform exposure. Whether other Kao brands follow the same channel logic, and how cross-border sales perform against the closed storefronts, is the open question.

Generated by AI for reference only.

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