TREE NEWS update: A global Microsoft software outage disrupted communications and email systems at stock exchanges, forcing traders to conduct business by phone, WhatsApp and even fax machines. In Singapore, traders said some banks could not complete financing transactions, while Euronext, Nasdaq and Deutsche Börse reported email problems. Japanese firms said some trades were being completed via fax, and Indian brokerages warned of delays in responding to email inquiries.
Microsoft outage forces traders to use phones, fax machines
This outage underscores how much market infrastructure still depends on a single software stack, and how quickly participants fall back to manual, voice and even fax-based workflows when it fails. The disruption hit exchanges and brokers across Europe and Asia, but the reported impact was on communications and financing processes rather than core matching engines, which limits the immediate market-wide risk. The open question is whether firms treat this as a one-off or accelerate contingency planning for messaging and settlement-adjacent workflows.
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