TREE NEWS update: OKX founder Star said the exchange periodically re-verifies and updates user identity information, with re-verification possible after one, three or five years of account opening or when identity documents expire. He said the practice is a routine KYC obligation for global financial institutions and does not mean an account is abnormal, urging users to update details as prompted. The statement followed complaints from mainland China-registered users on X about second-round verification notices and being unable to close accounts.
OKX Says Re-Verification Alerts Are Routine KYC Updates, Not Account Flags
AI take
The notable element is the gap between OKX's framing of re-verification as standard KYC housekeeping and user reports of being unable to close accounts, which is a friction point distinct from identity checks themselves. Mainland China-registered users appear to be the affected cohort, and exit difficulty — not verification frequency — is the more consequential compliance signal. Whether the closure complaints are isolated or reflect a broader operational bottleneck is the open question worth watching.
Generated by AI for reference only.
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